TERMS & CONDITIONS

TERMS AND CONDITIONS

Reduced Bridal Party Numbers

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The number of makeup applications confirmed on your original invoice forms part of your agreed booking and contractual commitment. Any requests to reduce bridal party numbers must be submitted in writing at least two months prior to the wedding date.

Please note that a reduction in bridal party numbers does not entitle you to a refund or reduction in the agreed booking fee or total balance, as your booking is secured based on the original numbers confirmed and accepted on your invoice. This policy also applies to reductions resulting from illness, cancellation or non-attendance of individual members of the bridal party.

Any changes to the agreed booking after the two-month notification period will not be accepted as grounds for a refund or reduction in payment. Where changes to the booking are agreed, any applicable pricing adjustments will be confirmed accordingly.​

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Travel expenses & Re-locating

Travel is charged at £0.75 per mile for any distance travelled beyond the first 10 miles. Any additional expenses incurred in connection with travel, including parking fees, congestion charges, tolls and other applicable travel charges, will be added to the final invoice.

Change of Location on the Wedding Day

Any changes to the wedding morning location, including moving between two or more locations, must be discussed and agreed with Bridal by Bex in advance, ideally at the bridal trial. This allows sufficient time to be allocated within the agreed wedding morning schedule for travel, setup and pack down.

An additional fee of £30 will apply for each agreed change of location requiring the setup, pack down and relocation of the makeup kit and equipment.

If a change of location is not disclosed at the time of the original quotation, any additional fees incurred as a result may be added to the existing quotation or final invoice. Any changes to the wedding morning schedule must be agreed in advance to ensure there is sufficient time to complete all makeup applications without compromising the agreed timings.

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Cancellation, Postponement & Changes to Bookings

1. Cancellation by the Client

The client may cancel their booking by notifying Bridal by Bex in writing. The initial booking fee and any other payments made are non-refundable, subject to applicable consumer law.

Where a cancellation is made, any outstanding balance will be considered in accordance with the terms of the booking agreement and applicable law.

2. Cancellation by Bridal by Bex

In the unlikely event that Bridal by Bex is unable to fulfil the booking due to circumstances beyond her control, including illness, an emergency or other circumstances preventing her from carrying out the agreed services, every effort will be made to arrange a suitable replacement makeup artist.

Any replacement artist will be subject to availability, and Bridal by Bex cannot guarantee that a suitable alternative will be available. If a replacement artist is found, their prices and terms may differ from the original booking. Any revised costs will be communicated to the client before arrangements are confirmed.

If Bridal by Bex is unable to fulfil the booking and no suitable replacement can be arranged, a refund will be provided in accordance with applicable consumer law and the circumstances of the cancellation.

3. Postponement of the Wedding

If the client wishes to postpone their wedding, they must notify Bridal by Bex in writing as soon as possible.

Where the new wedding date is agreed at least three months before the original wedding date and Bridal by Bex is available on the revised date, the booking may be transferred without an additional postponement fee.

If the new wedding date falls in a subsequent calendar year, the client’s quotation may be subject to an increase to reflect any applicable changes to Bridal by Bex’s pricing. Any revised quotation will be communicated to the client.

If Bridal by Bex is unavailable on the new wedding date, she cannot guarantee her services for the postponed date. The original booking terms, including any applicable cancellation provisions, will apply.

Any change of date must be confirmed in writing by both parties.

4. Changes to the Booking

Any changes to the agreed booking, including the wedding date, location or number of makeup applications, must be communicated to Bridal by Bex in writing and agreed in advance.

Additional charges may apply where changes result in additional travel, relocation, time or other expenses. Any applicable changes to the quotation will be communicated to the client.

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Booking Fee & Securing Your Date

To secure your wedding date, a non-refundable booking fee of £100 is required upon acceptance of your quotation. Payment must be received within 48 hours of accepting the quotation. If payment is not received within this timeframe, your date will be released and made available to other clients.

Minimum Bridal Booking

Bridal by Bex requires a minimum booking of three makeup applications per bridal booking. Where fewer than three makeup applications are required, the client will be required to pay the equivalent of the minimum three-person booking fee.

The minimum booking requirement applies to all bridal bookings, regardless of the wedding date or day of the week. The agreed minimum booking amount will be confirmed within your quotation.

Event & Special Occasion Makeup

Full payment is required at the time of booking for all event and special occasion makeup appointments. Your booking will only be confirmed once payment has been received. All payments are subject to the cancellation terms outlined in these Terms & Conditions.

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Bridal Trials & Additional Trial Appointments

Trial consultations are available for makeup services that do not already include a trial as part of the original booking.

Additional trial makeup appointments are limited to a duration of approximately 1.5–2 hours per appointment.

If you are unable to attend your scheduled trial appointment, you must notify Bridal by Bex in writing at least 72 hours in advance to request a reschedule. Rescheduling requests made with less than 72 hours’ notice may be subject to availability and may incur additional charges.

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Payment Terms

A non-refundable booking fee of £100 is required to secure your wedding date. This payment must be received within 48 hours of accepting your quotation.

The remaining balance, including any agreed additional charges, must be paid in full within seven days of the completion of your bridal trial.

Payment can be made via bank transfer using the details provided by Bridal by Bex. Cash and cheque payments are not accepted unless otherwise agreed in writing.

The individual who signs the booking contract is responsible for the full balance of the booking, including all agreed makeup applications, additional services, travel expenses and any other applicable charges, regardless of any arrangements made between the client and other members of the bridal party.

It is the client’s responsibility to ensure that all payments are made in full by the specified deadlines. Failure to meet the agreed payment deadlines may result in further action in accordance with the booking contract and applicable law.

Any additional services or charges agreed after the original quotation has been issued will be communicated to the client and added to the outstanding balance.

All payments are subject to the cancellation and refund provisions outlined in these Terms & Conditions

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Skin Conditions, Allergies & Contraindications

The client is responsible for informing Bridal by Bex, in writing and before any makeup application, of any known allergies, skin sensitivities, intolerances, medical conditions, skin concerns or other contraindications that may affect the safe application or wear of makeup products.

This includes, but is not limited to, known reactions to cosmetic ingredients, sensitive or reactive skin, eczema, dermatitis, psoriasis, eye conditions, active skin infections, cold sores, broken or irritated skin, swelling, inflammation or any other condition that may make makeup application unsuitable or require additional precautions.

The client must also disclose any previous adverse reactions to makeup, skincare products, adhesives, false eyelashes or other cosmetic products, and must communicate any relevant changes to their skin condition or health before the appointment begins.

Bridal by Bex will take reasonable care when selecting and applying products and will take disclosed allergies, sensitivities and contraindications into consideration. However, the client acknowledges that cosmetic products may cause unexpected reactions, even where no previous sensitivity or allergy is known.

Where a disclosed condition or concern may make makeup application unsuitable or unsafe, Bridal by Bex reserves the right to modify, postpone or decline the service where reasonably necessary for safety. This may include declining to apply makeup to affected areas or where there is a suspected contagious skin or eye infection, including an active cold sore. Any decision will be made with appropriate regard to the circumstances and applicable consumer law.

The client must immediately inform Bridal by Bex if they experience any discomfort, irritation, itching, burning, swelling or other unusual reaction during the application, so that the product can be removed and appropriate action taken.

By proceeding with the makeup application, the client confirms that they have disclosed all relevant information known to them regarding allergies, sensitivities and contraindications. Failure to disclose relevant information may affect the suitability of the service and the ability to take appropriate precautions.

Nothing in these terms excludes or limits any legal responsibility that cannot lawfully be excluded or limited

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Photography & Social Media Consent

At Bridal by Bex, I love capturing beautiful moments and creating content that showcases my work. However, your privacy and preferences are always respected.

Photography and video consent will be requested as part of your client contract, which will be sent to you upon booking. You will be given the option to indicate whether or not you consent to photographs and videos being taken during your appointment.

Where consent is provided, photographs and videos may be used across my social media platforms and other promotional channels to showcase my work. Where appropriate, I may also tag you and other wedding suppliers featured in the content.

I will never publish photographs or videos before your event has begun, helping to preserve any surprises and special moments for you and your guests.

If you choose not to give consent, this will be respected and will not affect the makeup service you receive.

If you have any questions about photography, video content or how your images may be used, please feel free to get in touch. I’m always happy to help.

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Bex

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